Privacy Policy

Rose Art Creative
Last Updated: October 29, 2026

1. Introduction

Rose Art Creative is an independent penmanship and creative services business based in Ann Arbor, Michigan, United States.

We value your trust and respect your privacy. This Privacy Policy explains how we collect, use, share, retain, and safeguard personal information when you visit https://roseartcreative.com, contact us, or request our products and services.

2. Information We Collect

When you contact Rose Art Creative or submit an inquiry through our website, we may collect:

  • Your name, email address, and telephone number.
  • Mailing or shipping addresses when needed.
  • Information about commissioned penmanship, personalized greeting cards, gift tags, or other requested services.
  • Workshop and private lesson inquiries, including scheduling information.
  • Information provided by parents or guardians when arranging lessons for children.
  • Correspondence, order details, and transaction records.

Our website and its technical service providers may also process information such as IP addresses, browser details, device information, and server activity logs.

Please do not submit sensitive personal information unless it is necessary for your request.

3. How We Use Your Information

We use personal information to:

  • Respond to inquiries and communicate with customers.
  • Prepare estimates and arrange commissioned projects.
  • Schedule lessons, workshops, and live events.
  • Create and deliver personalized products.
  • Arrange payments, shipping, and order fulfillment.
  • Maintain necessary business and accounting records.
  • Operate, troubleshoot, and protect our website.
  • Comply with applicable legal obligations.

Submitting a service inquiry does not automatically subscribe you to promotional emails.

4. Contact Forms and Email Communications

Our website uses WPForms to receive inquiries and service requests.

Under our current configuration, WPForms Lite does not retain submitted entries in the WordPress entries database or through its optional entry backup feature.

However, information submitted through forms may be transmitted by email and retained in our business email accounts, related service systems, or other business records.

We use WP Mail SMTP, configured with Google/Gmail, to facilitate email delivery.

Email service providers may process information necessary to transmit, deliver, store, and secure communications.

We maintain limited email delivery logs for operational and troubleshooting purposes. We do not currently use WP Mail SMTP’s optional email-open or link-click tracking features.

5. Cookies and Website Technologies

Our website uses WordPress and supporting plugins. Cookies or similar technologies may be used for website functionality, security, administrative access, and technical operations.

Hosting providers, plugins, or embedded third-party services may also process technical information when visitors access relevant website features.

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

We periodically review our website technologies and will update this Policy when our data practices change.

Where applicable law requires additional notice or consent for particular technologies, those requirements will apply.

6. Third-Party Service Providers

Rose Art Creative uses external providers to support its website and business operations, including:

  • Bluehost: Website hosting and infrastructure.
  • WordPress and WPForms: Website functionality and inquiry forms.
  • Google/Gmail: Business email communications and email delivery.
  • Website maintenance and security services: Technical operation, troubleshooting, and protection.
  • Payment service providers: Processing payments when customers choose an available payment method.
  • Shipping providers: Delivering physical orders when applicable.

We may share information with these providers as reasonably necessary to perform the requested services.

We may also disclose information when required by applicable law or when reasonably necessary to protect our legal rights and the security of our business.

Third-party providers may have their own privacy policies governing their handling of information.

7. Payments and Transactions

Payments may be arranged through third-party services such as Square or PayPal, or through other agreed payment methods.

When you use a third-party payment provider, that provider handles payment information according to its own privacy practices.

Rose Art Creative may retain invoices, payment confirmations, and transaction details for legitimate business, accounting, and legal purposes.

8. Children’s Privacy

Rose Art Creative offers handwriting instruction that may be suitable for children.

Our website is intended for adults, including parents and legal guardians arranging services for children.

We do not knowingly solicit personal information directly from children under 13 through our website.

Parents and guardians should submit inquiries and provide necessary information on behalf of their children.

If you believe a child under 13 has submitted personal information directly to us without appropriate parental involvement, please contact us so we can review the situation and take appropriate action.

9. Data Retention

We retain personal information for periods reasonably related to the purposes for which it was collected, including responding to inquiries, completing projects, maintaining business relationships, and meeting accounting or legal obligations.

Different types of records may be retained for different periods.

Email delivery logs, business correspondence, invoices, and transaction records may be subject to different retention practices.

Information may also remain temporarily in backups or third-party systems according to their applicable retention procedures.

We review requests to delete personal information subject to applicable legal requirements and legitimate recordkeeping needs.

10. Data Security

We take reasonable steps intended to protect personal information against unauthorized access, misuse, alteration, and disclosure.

Our website uses HTTPS to help protect information transmitted between visitors and the website.

However, no electronic communication or storage system can be guaranteed to be completely secure.

11. Your Privacy Rights and Choices

You may contact Rose Art Creative to request access to, correction of, or deletion of personal information we maintain about you.

We will review requests and respond in accordance with applicable law, subject to reasonable identity verification and relevant legal or business recordkeeping obligations.

Additional privacy rights may apply depending on your place of residence and applicable law.

12. External Websites and Embedded Content

Our website may contain links to external websites or content provided by third parties.

When you visit an external website or interact with embedded content, the third party may collect information under its own privacy practices.

We encourage visitors to review the privacy policies of those services.

13. Changes to This Privacy Policy

We may revise this Privacy Policy to reflect changes in our website, business operations, service providers, or applicable legal requirements.

Updates will be posted on this page with a revised “Last Updated” date.

14. Contact Information

For questions about this Privacy Policy or requests concerning your personal information, please contact:

Rose Art Creative
Ann Arbor, Michigan, United States
Email: Hong@roseartcreative.com
Website: https://roseartcreative.com